At DSserviceTV we strive to give you the best IPTV experience possible. We understand that sometimes problems can arise, and we want to assure you that your satisfaction is our highest priority. With that in mind, we have developed a refund policy to ensure your peace of mind.

30-day money back guarantee

We are confident in the quality of our IPTV service and the reliability of our systems. If for any reason you are not satisfied with our service and we are unable to resolve the issue for you within a reasonable time frame, we offer a 30-day money back guarantee.

If, during the first 30 days of your subscription, you encounter a service interruption that we cannot fix for you within a reasonable time, you are entitled to a refund. We understand that uninterrupted service is important to your entertainment experience, and we want to ensure that you are completely satisfied with our service.

How to request a refund

To request a refund, contact our customer support within the 30-day period. Our friendly representatives will guide you through the process and assist you with your refund request. We may ask for additional information to understand the nature of the problem and verify your eligibility for a refund.

Once we have received your refund request and confirmed your eligibility, we will process the refund as quickly as possible. Please note that it may take a few business days for the refunded amount to appear in your account, depending on your payment method and financial institution.

Exceptions and limitations

It is important to note that our refund policy applies specifically in cases where our service has experienced a prolonged outage that we have not been able to resolve for you. It does not cover situations where the problem is caused by factors beyond our control, such as problems with your internet connection or device compatibility.

Furthermore, our refund policy does not apply if you have violated our terms of use or engaged in any form of abuse of our IPTV service. We reserve the right to deny refund requests that do not meet the eligibility criteria outlined in our policy.

Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer support. We are here to help you and ensure you have a positive and satisfying experience with DSserviceTV

Thank you for choosing DSserviceTV as your IPTV provider. We appreciate your trust in our service and look forward to serving you with outstanding quality.